Making use of Labour Relations Commission & Conciliation Services

The ability to make effective use of the Labour Relations Commission’s Conciliation and Rights Commissioner services as well as the Labour Court is an essential skill for managers responsible for industrial and employee relations and organisational change. Many routine industrial relations disputes are resolved through these services as are many disputes arising from the Croke Park Agreement. 

This one-day workshop gives practical insights into how the LRC and Labour Court operate. Through practical exercises and role plays, participants will learn how to make the most effective use of these third party services to reach agreement on individual and collective issues. Participants will learn about the legislation, structures and procedures of the LRC and Labour Court.

This programme will improve your organisation’s capability to handle disputes effectively in order to build better relations in the workplace and to facilitate organisational development.The course provides opportunities to practice planning and advocacy skills and techniques.

This seminar will help participants to understand the context of public sector negotiations and to develop their skills in applying a straightforward model for planning and conducting negotiations with union representatives.  

This training workshop will help you to:

Deepen your understanding of the role of the LRC and Labour Court

Understand the role of LRC Industrial Relations Officers and Rights Commissioners

Learn how to interact with and how to influence third party personnel

Develop insights into how to plan and prepare for interacting with these services

Make the most effective use of ‘shuttle  mediation’ as used by the Conciliation Service

Learn how to make effective use of the Labour Court.

The seminar will involve formal presentations, individual and group work, participative discussion, and role play exercises. Participants learn through short trainer inputs followed by group activities and role plays.