This seminar will help to develop critical and analytical thinking, judgement, problem solving and decision making skills. These skills are useful in a wide range of situations, such as creating and analysing strategy and policy, facilitating and managing meetings, team communication, process improvement and project management, procurement and evaluation, for example. The seminar is both theoretical and practical and covers:

• How we think: the psychology of decision-making
• The influence of cognitive and emotional states on our information processing
• How to avoid some major pitfalls in decision-making
• Methods and methodology to manage the uncertainty attending complex decisions