Organisations are coming under increasing pressure to deliver more with less. With budgets contracting and the need to maintain and improve productivity across the public sector there is a need to look at every aspect of how your organisation runs to improve its efficiency.

Lean Six Sigma has become the most successful methodology to assist people in process reengineering and problem solving.  This workshop based training course will give participants the opportunity to apply some of the key practical problem solving techniques along with a means of identifying waste within a process or procedure. The course is aimed at members in the public service who want to learn more about how to apply continuous process improvements to their day-to-day jobs.

What you will learn

·     What Lean Six Sigma is and how it can apply to the office environment within the public sector

·     What is the Lean Six Sigma methodology used and the purpose of its structure

·     How to understand the tools used in the Define, Measure, Analyse, Improve and Control phases

·     Hands-on practical exercises on how to identify v